· Provide prompt, efficient and courteous services to guests, members and visitors
· 向客人、會員和來訪者提供及時、高效和禮貌的服務。
· Maintain Health Club facilities according to set standards of order and cleanliness
· 按照既定次序和清潔標準來維護健身俱樂部設施。
· Report repairs and maintenance problems to supervisor
· 向主管匯報維修和保養(yǎng)問題。
· Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information
· 熟悉酒店的設施、活動、設備、服務和其它相關情況，以便向客人提供準確信息。
· Be knowledgeable about all hotel facilities in order to promote and sell them to guests
· 熟知酒店所有設施，以便向客人進行推銷。
· Ensure guests amenities, towels, linen and other guests needs have ample supply
· 確保充分供應客人的用品、毛巾、布草等。
· Follow hotel procedures in relation to pool towel issue and retrieval
· 遵守酒店關于泳池毛巾的發(fā)放和回收的工作程序。
· Liaise with inter-facing departments such as Laundry, Housekeeping and Engineering to provide great service
· 與關聯部門，如洗衣房、客房部和工程部進行溝通，以向客人提供上乘服務。
· Conduct activities and services for guest, members and registered children while giving proper instruction and safety reminders
· 為客人、會員和已登記的兒童開展活動與服務，對其做相關說明并提醒其注意安全。
· Abide by rules and regulations and policies and procedures of hotel
· 遵守酒店的各項規(guī)章制度、政策和工作程序。
· Conduct regular inspections of pool grounds to ensure cleanliness standards are maintained
· 對游泳池進行定期視察，以確保其達到清潔標準。
· Apply correct charges to guests and visitors where applicable for use of pool, spa and gym, and post to room bill in accordance with procedure
· 就游泳池、Spa和體育館的使用向客人和來訪者正確收費，并按照工作程序將費用計入房間帳單。
· Attend scheduled training
· 參加排定的培訓活動。
· Participate actively in employee activities
· 積極參加員工活動。
· Adhere to specified hygiene and personal appearance standards
· 遵守規(guī)定的衛(wèi)生和個人儀容標準。
· Participate in activities concerning protection of environment
· 參加與環(huán)保相關的活動。
· Ensure only qualified persons such as in-house guests, members and guests who paid the entrance fee are allowed to use
· 確保只允許符合資格的人員使用相關設施，如住店客人、會員和交付入場費的客人。
