1.Maintain standard
of services that has been established by Spa Academy.
高度保持水療培訓學校出臺的服務(wù)標準。
2.Ensure that all subordinate associates
maintain a professional image at all times to ensure a good service experience
for guests.
確保時刻維持專業(yè)形象,保證給予客人良好的服務(wù)體驗。
3.Be fully conversant with Banyan Tree Spa
services and facilities in order to be able to make helpful recommendations,
and to be able to up-sell Spa services and Spa products.
對于悅榕莊水療的各種服務(wù)項目和設(shè)施設(shè)備要熟記于心, 便于隨時對服務(wù)和產(chǎn)品進行升級銷售。
崗位要求
1. Experience in the same position is preferred.
同崗位工作經(jīng)驗優(yōu)先考慮。
2.Familiar with the hotel's customer
service requirements.
熟悉掌握酒店對客服務(wù)的要求。
3.Professional and responsible, civilized
behavior.
有事業(yè)心和責任感,行為舉止文明禮貌。
4.Be interested in and understand Spa
environment, concept and service.
熱愛和了解水療行業(yè),水療理念和服務(wù)